Knowledgebase

Do you offer data rescue service?

Because our VPS hosting is unmanaged service, we don't offer technical support for data rescue. If the current system on your VPS hosting can boot, you may log in the system via VNC for solving configuration problems. You also can boot your VPS hosting to Rescue Mode or boot it from an ISO image, and try to fix the system and rescue data.

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Where can I check how much bandwidth I have used?

You may check bandwidth in Virtualizor Panel.

Do you offer dedicated servers?

No, we don't offer dedicated servers. We only offer VPS hosting.

When will I receive the details about my VPS hosting after I pay for an order?

Generally your VPS hosting will be set up instantly after we receive your payment, and an email...

Can my IPv4/IPv6 address be reversed?

Yes. Please submit a ticket, and we will set reverse DNS for it.

Can I get extra IPv4 addresses?

For a VPS hosting plan at a price below $20.00 USD/month, we don't offer any extra IPv4 address....