Knowledgebase

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 Can I get extra IPv4 addresses?

For a VPS hosting plan at a price below $20.00 USD/month, we don't offer any extra IPv4 address....

 Can I get more IPv6 addresses?

If you want more IPv6 addresses, please submit a ticket.

 Do you offer backup service?

We don't offer backup service.

 Do you offer licenses of cPanel, Virtualmin, Plesk, Webuzo and Interworx?

We don't offer licenses. You have to buy licenses from the official site or resellers of the...

 When will I receive the details about my VPS hosting after I pay for an order?

Generally your VPS hosting will be set up instantly after we receive your payment, and an email...

 Where can I check how much bandwidth I have used?

You may check bandwidth in Virtualizor Panel.

 Do you offer data rescue service?

Because our VPS hosting is unmanaged service, we don't offer technical support for data rescue....

 Do you offer managed services?

No, we do not offer managed services.

 Can my IPv4/IPv6 address be reversed?

Yes. Please submit a ticket, and we will set reverse DNS for it.

 Do you offer dedicated servers?

No, we don't offer dedicated servers. We only offer VPS hosting.

 Can I run virtual machines on my VPS hosting?

Yes. Our VPS hosting service supports nested virtualization. You may create virtual machines...

 Do you oversell VPS hosting?

No. We limit the number of VPS hosting on each server, for guaranteeing that enough available...

 Can you offer an IP address for ping, traceroute and speed tests to your VPS hosting?

Our official site is built on our VPS hosting. We have a mirror site built on our VPS hosting for...