We are dedicated to easy-to-use solutions of web servers and cloud storage based on KVM virtualization technology.
Each of our servers uses dual Intel Xeon X5650 CPUs and four SSDs with hardware RAID 10. Our servers are located in Hurricane Electric's Fremont datacenter, for satisfying the needs of global customers.
Our Uptime SLA
We offer virtual server service with 99.99% uptime guarantee.
In the event of power failure or hardware failure, we will offer a credit for compensation as outlined below.
|Server Downtime||Credit Prorata|
|4 - 9 minutes||1 day|
|10 – 59 minutes||3 days|
|1 – 2 hours||5 days|
|2 – 4 hours||7 days|
|4 – 7 hours||14 days|
|7+ hours||1 month|
IPv4 address for ping/traceroute test: 126.96.36.199
IPv6 address for ping/traceroute test: 2001:470:1:2f9::2c1:cc85
Download speed test: GParted Live
Contact us via our ticket system
If you want to get technical support for your VPS, please log in our client portal and open a ticket.